ArtBridges’ staff went on over 250 site visits across Canada to meet community partners and see community-engaged arts initiatives in action. We learned that operational and delivery models of community-engaged arts initiatives range based on where the initiative is located (which city, community or region), cultural context, available resources, leadership, and community need and interest. During our site visits, we had the opportunity to tell people how important and valuable their work is, as well as hear issues, needs and ideas. When relevant, we offered feedback, connections, resources and ideas. The time to talk, listen and go deeper on a subject as well as see the community arts initiative first-hand provided a depth and context that is hard to get via virtual and remote communication.