Native Earth Performing Arts is Hiring Admin Assistant & Patron Services Rep (Toronto)

Native Earth Performing Arts is Hiring Admin Assistant & Patron Services Rep (Toronto)

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Job Posting: Administrative Assistant
Native Earth Performing Arts

Start Date: 22 September, 2014
Salary: TBD
City/Town: Toronto
Term: Part-time (Avg 25 hrs/week)
Application Deadline: Friday September 12, 2014

Canada’s longest running professional Indigenous theatre company is seeking an Indigenous Administrative Assistant. The Administrative Assistant reports to the Managing Director. This position is funded by the Canada Council of the Arts, Aboriginal Office.

Native Earth Performing Arts is a not-for-profit theatre organization dedicated to creating, developing and producing professional artistic expression of the Indigenous experience in Canada. Native Earth operates the Aki Studio a 130-seat black box theatre. Native Earth is a close-knit office community that encourages involvement in all aspects of company work. This position is an excellent training ground for an administration or senior arts administration position.

Key Responsibilities include:
– Assist the MD in the day-to-day operations of the company including studio rentals, office and studio maintenance.
-Assist the MD in the maintenance of financial records, board communications and fundraising activities.
– Administration of accounts payable and accounts receivable.
– Maintain and update database (Sumac) as well as generating statistical reports from the database.
– Provide information and referral concerning the company and the arts community upon request.
– Represent the company at public events.
– Under the direction of the Managing Director prepare Canadian Actors’ Equity Association production
staff and performer contracts.
– Provide support to productions as may be requested from time to time including organizing artist travel
and accommodations.

REQUIRED SKILLS
– Previous administration experience, preferably arts administration skills.
– The ability to learn new skills swiftly.
– Excellent verbal and written communications skills.
– Excellent computer skills with knowledge of Microsoft Office Suite.
– Excellent attention to detail and the ability to manage multiple projects simultaneously.

How to Apply
Applications from all qualified Indigenous candidates are welcome. Interested parties should apply with cover letter, CV and three professional references as one PDF or word document to search@nativeearth.ca. Please include “Administrative Assistant” in the subject line.

Applications must be received by 5:00 pm, Friday 12th September, 2014. We thank everyone who applies for their interest, but only candidates selected for an interview will be contacted directly.

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Job Posting: Box Office – Patron Services Representative
Native Earth Performing Arts / Aki Studio Theatre

Start Date: Mid-September
Salary: TBD
City/Town: Toronto
Term: Part-time
Application Deadline: Sunday August 24, 2014

Native Earth Performing Arts is a not-for-profit theatre organization dedicated to the creating, developing and producing of professional artistic expression of the Indigenous experience in Canada. Through stage productions (theatre, dance and multi- disciplinary), new script development, apprenticeships and internships, Native Earth seeks to fulfill a community of artistic visions.

Native Earth Performing Arts is seeking a Patron Services Representative for the Aki Studio Theatre, a 120 seat black box theatre located in Regent Park’s new cultural hub, the Daniels Spectrum. The Aki Studio is Native Earth’s performance space and is rented year-round primarily for theatre performances.

Reporting to the Patron Services & Marketing Manager, the Patron Services Representative’s duties include:
– Processing ticket orders placed by phone and in person using ticketing software Sumac.
– Providing exemplary customer service in ticket and front line communication to the general public regarding Native Earth
Performing Arts, its programs, and Aki Studio rentals.
– Training and supervising volunteers in front-of-house duties, ensuring all ushers are providing superior customer service to
patrons.
– Reconciling cash and POS machine sales at the end of shifts, as well as other end-of-day facility lock-up procedures.
– Representing Native Earth Performing Arts and rental companies in a professional manner.
– In case of emergency, responding to and assessing the situation, giving aid if appropriate, and obtaining necessary help if
warranted under the established guidelines.
– Customer database management and other administrative duties, as necessary.
– Box office management duties as required in the absence of the Manager or Supervisor.

Qualifications
– Available to work evenings and weekends.
– Cash handling and reconciliation experience.
– Strong interpersonal and communication skills with a demonstrated commitment to exceptional customer service.
– Ability to work in a fast-paced environment, effectively problem solving customer service and technical issues.
– A passion for live theatre and the arts, especially Indigenous arts.
– A respect for First Nations contemporary traditions and sensitivity to the open mind required to work in a cross cultural
environment.
– Previous box office/ticketing software experience is an asset.
– First Aid Certification is an asset.

How to Apply
Please submit cover letter and resumé with the names and phone numbers of three references as one PDF or Word document to kat@nativeearth.ca by 5 PM on Sunday August 24th. Please include “Patron Services Representative” in the subject line.

We thank everyone who applies for their interest, but only candidates selected for an interview will be contacted directly. No telephone or walk-in inquiries please. All applications are considered confidential. Native Earth Performing Arts is an equal opportunity employer.

Posted with permission from Kat Horzempa, Native Earth Performing Arts
Read Native Earth Performing Arts’ profile in ArtBridges’ Community-Engaged Arts Directory and Map

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